General terms and conditions Alojamento Antonio (including internal regulations / house rules)

General:

  • These Terms and Conditions apply to all users/guests of holiday home Alojamento Antonio in Castanheira de Pera Portugal.
  • The manager and/or owner of this holiday home is not liable for damage, loss or theft of property of the users. In case of disputes, all (legal) costs are for the account of the users.
  • All risks related to a stay in holiday home Alojamento Antonio are borne by the users.
  • In case of damage or loss of movable and immovable property of holiday home Alojamento Antonio during your stay, you are liable for the damage and loss and we ask you to compensate for the damage or the missing item.
  • Users of the holiday home must immediately follow the instructions of the manager and/or owner.
  • The manager and/or owner of the holiday home can immediately deny and/or refuse users access to the Alojamento Antonio holiday home in the event of violation of these General Terms and Conditions and the internal regulations, as well as in the event of inappropriate behaviour. This without refund of the accommodation costs. This is at the discretion of the manager and/or owner.
  • The administration of the owner and/or manager is decisive in the event of a difference of opinion, unless the users can prove otherwise.
  • Users of the Alojamento Antonio holiday home must adhere to the following internal regulations.

Reservation and confirmation

  • You can enter into the rental agreement for holiday accommodation as well as the reservation for this orally, by telephone, in writing or by e-mail.
  • After receiving your reservation request, the owner and/or manager will send you a confirmation, provided that the holiday home is available for the desired period. The reservation is only final after a deposit of 20% of the rental amount for the desired period.
  • There is no charge for booking a stay.
    • The person in whose name the holiday home is rented is the main tenant, and as such also liable for any damage caused by one of his or her party occupying the holiday home.
    • The rental agreement is personal and cannot be transferred to anyone else.

Payment

  • The deposit for a reservation must, as stated on the invoice, be credited to one of the following bank account number(s) within 7 days after reservation, stating: the reservation number.
  • NL33 RABO 0373 0329 43 or PT 5000 3502 1900 0146 0263 068 in the name of A.J.M. Hunneman
  • For reservations with an arrival date within 4 days, the amount must be paid to one of the above bank accounts no later than 48 hours before the start of the rental period. Cannot use credit card. Debit card payments are not possible.
  • The rates can be found on the website of holiday home Alojamento Antonio.
  • Deposit immediately after reservation 20% of the total amount. The remaining amount after the down payment, being 80% of the total amount, must be credited to one of the aforementioned bank accounts no later than 5 days before arrival.
  • A cash deposit of EUR 150 must be paid on site. This deposit will be paid to you in cash at the end of the rental period and after proper delivery.
  •  

4a. Cancellation

  • If you are unexpectedly unable to fulfill the agreement entered into (reservation), you must make this known as soon as possible. This so that the holiday home can be offered again to other applicants.
  • The cancellation is only valid after confirmation by the owner and/or manager
  • If canceled up to 14 days before arrival, a full refund of the deposit will be made, if canceled 7 days before arrival, there will be no refund of your 20% deposit.

House rules part of General terms and conditions / house rules

  • On arrival you will be met by the manager and/or the owner. The reception can take place at the accommodation itself or at the nearby camping Quinta do Castanheira
  • You must identify yourself on request by means of. a valid proof of identity. If you are not a Portuguese resident, you must also complete a check-in form. You will receive this upon arrival.
  • On the day of arrival, check-in is between 3 and 8 p.m. You can also check in earlier or later on request, provided this is possible.
  • On the day of departure, we expect to have the accommodation available for subsequent rental by 11:00 am at the latest. A later check-out in consultation and based on availability.
  • At vno refund will be made for early departure.
  • Users must treat the house and the inventory contained therein with due care. In the unlikely event that something is damaged, the user is obliged to report this to the manager and / or the owner at the latest on the day of departure.
  • On the day of departure, a delivery inspection will be carried out by the manager and/or owner before the departure of the user.
  • Noise nuisance, especially between 22:00 and 08:00, should be avoided. Sound carriers and the like must not be a nuisance to others such as local residents.
  • Holiday home Alojamento Antonio consists of the independent and freely accessible holiday home on the first floor. There is also an apartment on the ground floor that is not rented out. This apartment is therefore not part of the rented. It is possible during the rental period that this apartment is occupied during your stay
  • Any visitors from our guests cannot spend the night in the accommodation.
  • Vehicles can be parked on the grounds if there is sufficient space available or along the road, to be specified at the start of the rental period.
  • Pets are not allowed
  • Holiday home Alojamento Antonio is non-smoking. Smoking is not allowed in the accommodations. Outside and on the terraces there is an opportunity for you to smoke. Smoking is not allowed outside the terraces due to possible fire hazard. In the event of smoking, you must carefully involve yourself in order to prevent (site) fire.
  • Use of your own barbecue equipment is not permitted due to the risk of fire.
  • In holiday home Alojamento Antonio burning candles is not allowed.
  • If these rules are not complied with, we reserve the right to deduct them in whole or in part from the deposit.
  • Holiday home Alojamento Antonio is exclusively intended for recreational purposes. You may not use the holiday home other than for which it is intended. For example, the house is not intended for celebrating parties, etc. in the broadest sense of the word.
  • It is not allowed to take the linen belonging to the Alojamento Antonio holiday home, such as towels, bed linen and/or other bedding, outside. The same applies to furniture: what belongs inside should stay there.
  • On departure, all waste bins must be emptied, the used crockery must be washed and the waste must be disposed of in the appropriate containers on the street near the Alojamento Antonio holiday home. You can deposit empty bottles in the designated waste container near camping Quinta do Castanheiro.

Deposit

The deposit is € 150.- to be paid in cash on arrival. At the end of the rental period, it will be returned in cash. If defects are found, we reserve the right to deduct these from the deposit. If damage is more than the sum of the deposit, we may recover this from you. If you find any damage upon arrival, we ask you to report this immediately, so that we do not hold you liable for it.

For those situations in which the general terms and conditions and house rules do not comply, the owner and/or the manager decides.